Embed a direct link to your social media channels within your business profile page, giving direct access to your latest news and driving customer engagement. An embedded share widget allows customers to share your profile and products with their friends from directly within your profile or product pages.

Each business profile has a unique UKFoodWeb smart QR code, which can be printed by producers or retailers and used at point of sale or on menus. Scanning this on a smartphone opens a mobile optimised page to tell consumers about your business and your accreditations.

All members are invited to join the UKFoodWeb affiliate programme. We hope you love us so much you’ll tell others about us, to say thanks for each new paid subscriber we will give you £20 in UKFoodWeb credit.

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Create detailed products listings, including product data, marketing information such as video, images and recipe ideas for consumers as well as information needed for retail on online marketplace listings. You have complete control over third-party access, and retailers can export in their own data format – a single source of product data across your entire customer base and supply chain – in 8 supported languages!

Add product data as to allergen ingredient presence or trace presence to the product, and we will take care of the rest. Create allergen labels, provide point-of-sale & supply chain awareness via your unique barcode or UKFoodWeb QR smart code on shelf hangers, restaurant menus or farmers markets.

Add your own nutrition data and nutrition label and traffic light label images, or take advantage of our integration with a la calc to completely cover every worry about creating EU and USA compliant labels. Simply use the a la calc system to create your product or recipe, and at the click of a button import everything from the list of ingredients, allergens, nutrition values, vitamins and minerals as well as labels and more.

A complete real-time business messaging platform has been built into UKFoodWeb, including translation support for over 24 languages. Business customers can directly contact producers to raise questions, discuss commercial arrangements and pricing – including attaching files. All secured with 256-bit encryption, and GDPR compliant. A secure company to company messaging platform at no additional cost.

Your profile page has a different form for consumers and guest users than trade, as they – and you – probably have different needs. Consumers are less time- sensitive, and so we provide an enquiry form that can be answered when other work pressures are not so pressing, or you can delegate to your marketing team. You can optionally receive an email and a push notification alert to your mobile or desktop when a question is raised.

We have partnered with a leading ‘chatbot’ provider to help you provide efficient customer support without tying up your time. Customers get most of their standard questions answered by the ‘conversational chatbot’. You have complete control of this powerful service, which can be used at any customer touchpoint not just on UKFoodWeb. Seriously powerful – with the ability for customers to arrange for callbacks, request a search on order progress, arrange a callback or call you on WhatsApp or phone.  We have tips on how you can convert these into valuable customers, all with little or no effort. An amazing timesaver!

Every page has a social share widget for users, making it easy for them to share your product or business profile on their own social profile or to direct share with friends. Each company profile page also hosts links to your social media channels, so customers and access these with ease.

Time is always precious, but with support for team invites you can invite a trusted third party to your UKFoodWeb account, limited by the role you set, and allow them to manage some or all of your account for you.

Manage permissions access to parts of your account by assigning users a role, from full administrator access, product manager or marketing manager. You can change the user role at any time, as well as stop access if needed.

Need barcodes or to manage product listings with a multiple retailer? In which you will need a GS1 account. We’ve partnered with GS1 to offer a subsidised 1st-year subscription to GS1 (for new GS1 members), including 10 barcodes (a £119+VAT  value). If 10 barcodes are not enough, let us know and we will add another 10. (For premium members, UKFW refund 100% of the subsidised £50 cost).

We don’t offer a sales platform on UKFoodWeb, but we do provide one-click integration for products to be set up and sold via to a game-changing and innovative service from our partner, Plug&Paid. It’s a complete all in one e-commerce platform without the need for a website. With one click, create a sales offers for a UKFW product, run affiliate programmes, subscription services, coupons, customer order portal, integrations to stripe and Xero. It’s a complete sales platform that can be embedded anywhere – in blog posts, directly in social media channels, from a QR code on a poster. All without the need to go to any other website, all 100% secure and GDPR compliant.

We will actively promote a product or service of yours with a backlink to a sales offer or page via our social media platforms to our community, up to 4 times per year.

We will actively promote a product or service of yours with a backlink to a sales offer or page via our blog, twice a year.

We will actively promote a product or service of yours with a backlink to a sales offer or page via our press contacts, once per year.

We will create two product category reports on categories of your choice. These focus on what type of customers are searching for products, where and where new opportunities and routes to market may exist.

Using analytical data from our platform, and in accordance with data privacy, we will identify candidate customers meeting your outreach criteria. Once a year we will manage a sampling and / or customer feedback service regarding your product, service or brand. Responses will be collated, analysed and provided back to you as an easy to interpret report.